What made you decide you wanted a braided rug?
We always knew we wanted a braided rug, and the real thing – we see them sometimes at auctions and have several vintage braided rugs already.
How did you find out about us?
We picked up a brochure along one of our travels.
You live in NY so you chose to do the design service remotely – how was that experience?
It was really good – I appreciated all of the support in working with me as I was nervous at first. I didn’t know exactly what we wanted and I was afraid I was going to make a mistake.
What did you think of how we handled the color selection?
That process was really helpful. I started a conversation with Ryan about what I was looking for. I emailed her a bunch of photos of the room and the colors we wanted to include from other furniture, cabinets and several other pieces we had in the room. From those pictures and our conversations Ryan pulled together a very thorough collection of colors and physically mailed them to us.
It was so great to have the actual colors to compare in our room with the actual lighting, etc. We realized that there were some colors we absolutely didn’t want – but also realized we might want to bring in a few more, so we sent more pictures and we got more samples. From there we finalized the colors. With Ryan’s suggestions & help we were able to figure out which colors we wanted to be prominent and which we just wanted a touch of.
How did you select the style of your rug?
We also were unsure of the style of the rug so Ryan sent us several examples of what other customers had done with their rugs and that allowed us to really “see” some of the many possibilities we had! We ended up with a beautiful hit-or-miss rug with a solid border. So unique that it is next to impossible to replicate!
Any other comments?
The team at Country Braid House is super helpful and easy to work with. They were patient and didn’t pester, but also kept tabs to ensure I knew they were still there. They gave great 1-on-1 support in the designing process which for us resulted in a finished product that is just beautiful and exactly what we wanted.